Sales & Marketing Manager (Maternity Cover)

NHBS is looking for a Sales & Marketing Manager (maternity cover) to join our growing team in Totnes, Devon.

Reporting to the Head of Strategy, Sales and Marketing you will be responsible for the busy Sales and Marketing departments, overseeing implementation of strategy, development of the NHBS brand and day-to-day management of the sales and marketing departments.

No two days are the same - you will be responsible for a myriad of tasks and will work logically and efficiently, taking it in your stride when plans change or things go wrong. Above all you will be quick-thinking, have a passion for communication and an intuitive way of working.

Applicants will be expected to adhere to strict Covid safety rules in our office including social distancing at all times, use of facemasks and/or visors as required, and observance of all other Covid guidance provided.

Key responsibilities:

• Responsible for Sales & Marketing budgets
• Overseeing five staff in two teams, as well as cross-workers from other departments
• Conceptualising and project-managing new sales and marketing projects
• Team HR, working closely with the HR department
• Working closely with all other departments in the business, including an in-house design and IT team

Marketing specific responsibilities:

• Implementing marketing strategy 
  • Marketing strands include: print, online, social media and in person
• Approving marketing material, content and design
• Ensuring that marketing stays fresh and relevant
• Developing and shaping the NHBS brand
• Working with, and gaining a true understanding of, our varied customer base
• Working closely with the IT team to implement website changes and improvements

Sales specific responsibilities:

• Overseeing sales strategy across our varied customer base, from naturalists to university lecturers and researchers to construction companies.
• Understanding key sales KPIs and reporting to the board of directors and Senior Management team
• Business development - building relationships with key businesses
• Overseeing the many sales aspects of the customer service department 
  • the whole customer experience, interactions, customer facing messages etc
• Overseeing market research and lead development
• Managing conference attendance and sales travel

The ideal candidate will:

• Have at least 2 years experience leading a team 
• Have an interest in natural history and conservation
• Enjoy talking to people and have great communication skills
• Be happy to muck in with the team and help out across the departments when necessary
• Have a good understanding of language and a good eye for design
• Knowledge of a major European language would be beneficial

Our offer to you:

This is a temporary (one year maternity cover) position. Salary: £29,000 p.a. based on a 37.5 hour week Monday - Friday, with the position attracting 28 days holiday p.a including bank holidays, up to three paid days of conservation volunteering p.a., and a generous company pension.

How to apply:

To be considered for this position, please send a cover letter along with your CV by the 31st August 2020 to Natalie Mawson, Sales & Marketing Manager at recruitment@nhbs.com.

About us:

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying wildlife, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. NHBS also manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.

The successful candidate will be joining a diverse and friendly workforce of 50 staff, of which approximately 20 are currently working onsite.

Accounts Assistant - purchase ledger

NHBS (www.nhbs.com) is a world leading online retailer supplying wildlife, ecology and conservation books, equipment, and magazines to private customers, ecological consultants, libraries, and universities around the world.

NHBS has a full-time permanent opportunity for a highly motivated Accounts Assistant with a focus on purchase ledger and accounts payable transactions. This is an onsite role. Reporting to the Accounts Administrator, you will be responsible for building and maintaining excellent relationships with our suppliers in the UK and abroad. In addition to entering and checking supplier invoices, credits and other transactions, the role gives administrative support to the books, equipment and goods-in departments. The role offers a great opportunity for a person with an interest in the kinds of products we sell, and a desire to learn about international trade.

Applicants will be expected to adhere to strict Covid safety rules in our office including social distancing at all times, use of facemasks and/or visors as required, and observance of all other Covid guidance provided. 

Key Responsibilities

• Entering and checking supplier invoices and credits
• Responding to supplier queries
• Investigating supplier delays and updating product statuses
• Bank statement reconciliation and other accounting tasks
• Other accounting or supplier-related tasks and projects as required

The ideal candidate will have

• An understanding of basic accounting principles
• Some experience working with an accounting package or CRM
• Accuracy and diligence
• Great communication skills
• The ability to work well within a team
• Fluency in a second European language would be an asset

Our offer to you

This permanent full-time position is available immediately. Salary: £17,250 p.a., based on a 37.5-hour week Monday - Friday, with the position attracting 28 days holiday p.a including bank holidays, up to three paid days of conservation volunteering p.a., and a generous company pension.

How to apply

To be considered for this position, please send a cover letter with your CV to Chris Davis, Accounts Administrator, recruitment@nhbs.com, by the 7th August 2020.

About us

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying wildlife, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. NHBS also manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.

The successful candidate will be joining a diverse and friendly workforce of 52 staff, of which approximately half are currently working onsite.

Web Developer

NHBS (www.nhbs.com) is a world leading online retailer supplying wildlife, ecology and conservation books, equipment, and magazines to private customers, construction companies, ecological consultants, libraries, and universities around the world.

We are looking for a full-time developer to work on-site in our offices in Totnes, Devon. Working as part of our small in-house development team, the appointee will be responsible for building and maintaining web functionality to assist online sales, marketing, order processing and customer management.

You need to be able to deliver innovative solutions on time and be happy pitching in with a wide range of IT odds and ends e.g. sysadmin, hardware, testing etc.

This job is for you if you want to do more than just write PHP code at a web development agency. This is an opportunity to be an important part of a great company and make a difference.

Applicants will be expected to adhere to strict Covid safety rules in our office including 2 metres plus distancing at all times, use of Facemasks and/or Visors as required, and observance of all other Covid guidance provided.

Our technology:-

We run www.nhbs.com on a system built with open source products that integrate with our business system and a wide range of third party services.

Our tech stack:-

Yii Famework 2 - PHP
Netsuite
JQuery
Bootstrap
Mysql
Algolia

Our ideal candidate:-

• Has at least one year of web development experience
• Has versatile programming skills with knowledge of web technologies and principles
• Has experience with PHP, modern JS, JQuery, MySQL, CSS and Git
• Understands the concept of responsive web design
• Has excellent problem solving skills
• Has the ability to communicate clearly and effectively with non-IT colleagues and customers
• Is hands-on, and has a get-the-job-done mentality
• Delivers clean, high-quality, well documented code
• Is passionate about software development
• Has a willingness and ability to learn new skills on the job

Preferred Skills:-

• Experience with PHP frameworks such as Laravel or in particular the Yii Framework, especially version 2
• Linux system administration (CLI based)
• Experience with responsive web design
• Comfortable with setting up new computers and other sysadmin tasks

Our offer to you:-

This permanent position is available immediately. Salary range starting from £23,000p.a. (depending on experience), based on a 37.5 hour week Monday - Friday. The position attracts 28 days holiday p.a. including bank holidays, up to three paid days of conservation volunteering p.a. and a generous company pension.

How to apply:-

To be considered for this position, please write a covering letter detailing why you are the right person for the position.

Please email your CV and Covering Letter to the Head of IT, John Eskilsson (recruitment@nhbs.com) by  20th August.

About us:-

Founded in 1985, NHBS Ltd is based at 1-6 The Stables, Ford Road, Totnes, Devon, TQ9 5LE. In addition to the online retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.

The successful candidate will be joining a diverse and friendly workforce of 50 staff, of which approximately 20 are currently working onsite.