Wildlife Equipment Specialist
Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. In addition to the retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.
NHBS is looking for a Wildlife Equipment Specialist to join our busy Wildlife Equipment team in our office in Totnes. The successful applicant will work with other wildlife equipment team members running the equipment business and providing technical advice to customers as well as working alongside the Sales & Marketing team to generate new content, identify potential new customers and strengthen relationships with existing customers.
Responsibilities
You will carry out a wide range of tasks alongside the existing Wildlife Equipment and Sales & Marketing teams. Specific tasks may include:
- Marketing – you will help to prepare marketing materials including blog posts and emails
- Sales – support the sales and marketing team by building relationships with new and existing customers
- Identifying new customers – you will help identify potential new customers and then work out the best way to contact them
- Purchasing – you will deal with queries about products and pricing, requests for information, and supplier returns
- Product range – you will help source new products, prepare product descriptions, create images and monitor product performance
- Customer support – you will administrate the returns process, deal with customer queries and contact suppliers
- Customer relations – you will contact customers by phone and occasionally in person to offer information about our products and services
- Conference Attendance – you will represent NHBS at conferences across the UK and Europe, taking along a stand with our products and get to know our customers
Skills
Essential
- A strong interest in and good practical knowledge of natural history and ecology, and the equipment that people use to survey, study and enjoy it
- A good telephone manner and outstanding written communication skills
- Outgoing and confident, you will be comfortable talking to a wide range of people including academics, consultants, teachers and members of the public
- An undergraduate degree in a related field and the ability to work to a consistently high standard
- Numeracy skills, the ability to confidently use basic maths and spreadsheets.
- Above all, we value a common-sense approach, critical thinking and a willingness to learn new skills
Desirable
- A second language in addition to English
- Full UK driving licence
Our offer to you
The successful candidate will be joining a diverse and friendly workforce of 45 staff.
This permanent position is available immediately. Salary: £18,250 p.a., based on a 37.5 hour week Monday - Friday, with the position attracting 28 days holiday p.a, including bank holidays, up to three paid days of conservation volunteering p.a., and a generous company pension.
How to apply
To be considered for this position, please send a cover letter with your CV by the 16th of August 2019 to Steve Powell, Equipment Manager at recruitment@nhbs.com.
Wildlife Equipment Fabricator (6 month temporary contract)
Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. In addition to the retail business, NHBS manufactures a wide range of wildlife survey equipment for educational and professional use in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.
NHBS is looking for a full-time Wildlife Equipment Fabricator on a temporary contract for 6 months to join our small Manufacturing team in Totnes.
We are looking for someone with a good working knowledge of metal fabrication and who also has an understanding of precision engineering, in order to assist a very busy workshop. The materials you will be working with are marine grade aluminium, stainless steel, wood, brass and precision mesh, with some heavy lifting involved. You will also be using a variety of workshop tools and equipment, together with the necessary safety protection associated with each.
As a Wildlife Equipment Fabricator, some of your responsibilities will be:
- Cutting raw material
- Marking out
- Drilling
- Welding
- Fabrication of parts by following technical drawings
- Assembling parts into the finished product
The ideal candidate will bring the following to the role:
- Knowledge of using fabrication machinery such as a Band Saw, Circular Saw, Bending machine, Belt Sanders, Pillar Drilling Machine, Angle Grinder and other fabrication tools
- Willingness to learn to fabricate our products
- Attention to detail and pride in the finished product
- The ability to work on your feet all day
- The ability to work well in a team
- Good communication and numeracy skills
- Self-motivated and responsible
Our offer to you
The successful candidate will be joining a diverse and friendly workforce of 45 staff.
This temporary position is available immediately. Salary: £16,500 - £18,000 per annum pro rata (depending on experience), based on a 37.5-hour week Monday - Friday, with the position attracting 28 days holiday pro-rata p.a. including bank holidays, as well as a generous company pension.
How to apply
To be considered for this position, please send a cover letter with your CV to Thomas Hamilton-Koch, Manufacturing Manager, recruitment@nhbs.com.
