Since the end of the Brexit transition period on 31 December 2020, we have been working hard to maintain business as usual and keep orders flowing to our customers in the European Union. Throughout much of this year Express shipping has been the only viable option, as a combination of customs delays and the disruptive impacts of the Covid pandemic meant that we had to suspend standard shipping to EU addresses on March 12.
Please note that because of continuing customs delays and Covid impacts, the new tracked service is currently much slower than pre-Brexit and pre-Covid delivery times, with most parcels taking 3-4 weeks to arrive.
While we hope that the new tracked service delivery times will shorten, the likelihood is that customs delays and Covid impacts will persist throughout the remainder of 2021, and because of that we urge customers with urgent requirements to select the Express shipping option.
Thank you for your patience and your custom,
Sie erreichen uns von Montag bis Freitag von 9:30 bis 17:00 (DE). Außerhalb unserer Öffnungszeiten können Sie uns gerne eine Nachricht mit Namen und Telefonnummer hinterlassen, wir melden uns dann bei Ihnen.
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From Monday-Friday, between 08:30-17:00 (UK) our Customer Services team are on-hand to help you with ordering and technical support. If you call outside our open hours please leave a message including your name, telephone number and a good time for us to call you back.
To order, choose £ on nhbs.com