We aim to process all orders within 1 working day of receipt although this may be slightly longer during busy periods. We will attempt to dispatch your order as soon as possible thereafter. We hold a huge number of products in stock so can usually dispatch orders very rapidly. However, some orders will take longer to arrive if the items are out of stock. All in-stock items on express orders received by 2pm Monday to Friday (or 12pm for Schwegler products) will be sent the same day.

If an out of stock item can be sourced from within the UK or is manufactured by NHBS, it will usually be ready to dispatch within a few days. If the supplier is based outside of the UK, the time it takes to source the item will be longer. For a delivery time estimate specific to your order, please contact Customer Services.

If a product you require is out of stock, you will be informed of this by email when your order is processed. As soon as the item arrives at our warehouse, it will be dispatched and you will receive a dispatch notification via email. Your credit card will not be charged until the day of dispatch.

Following the dispatch of your order, delivery times are dependent on factors such as your country of residence and shipping method.

Approximate delivery times are as follows:

Standard Delivery:
UK: 2 - 4 working days
Europe: 3 - 10 working days
North America: 5 - 12 working days
Rest of the World: 7 - 25 working days

Express Delivery:
UK Mainland (excluding Scottish Highlands and Islands): 1 working day
Scottish Highlands and Islands, Jersey, Northern Ireland: 2 working days
Europe: 2 - 6 working days
North America: 2 - 4 working days
Rest of the World: 3 - 10 working days

Please note that all delivery times are approximate. Please contact us if you require your order by a certain date.