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British Wildlife

8 issues per year 84 pages per issue Subscription only

British Wildlife is the leading natural history magazine in the UK, providing essential reading for both enthusiast and professional naturalists and wildlife conservationists. Published eight times a year, British Wildlife bridges the gap between popular writing and scientific literature through a combination of long-form articles, regular columns and reports, book reviews and letters.

Subscriptions from £32 per year

Conservation Land Management

4 issues per year 44 pages per issue Subscription only

Conservation Land Management (CLM) is a quarterly magazine that is widely regarded as essential reading for all who are involved in land management for nature conservation, across the British Isles. CLM includes long-form articles, events listings, publication reviews, new product information and updates, reports of conferences and letters.

Subscriptions from £22 per year

Jobs at NHBS

Dispatch Assistant – Permanent

Location: - Totnes

NHBS (www.nhbs.com) is a world-leading online retailer supplying ecology and conservation books and equipment to customers in the UK and around the world. 

We are looking for a permanent Dispatch assistant Operative to join our team in Totnes, working Monday to Friday Between the hours of 8.00 am to 17.00, 37.5 hours per week.

Typical Tasks:

Picking orders in the warehouse
Packing large orders into boxes and onto pallets
Packing small orders into customised cardboard wrappers
Moving stock within the warehouse using a handheld scanner
Unpacking stock as it arrives at the warehouse.
Checking and receiving new stock into our stock management system
Other tasks as required.

Skills required:

Good computer skills
Excellent communication skills
Attention to detail.
Great team player with a “can-do” attitude
The ability to work on your feet all-day
Heavy lifting

Our offer to you:

This position is available immediately with an hourly rate of £10.90 with the position attracting 28 days holiday p.a. (includes Bank Holidays). Benefits include your birthday day off, Employee Assistance Program, enhanced maternity / paternity leave, a generous company pension, free parking and refreshments. NHBS also offers each colleague up to three paid days for conservation volunteering each year. . Please email your CV and Covering Letter to Ian Parker (recruitment@nhbs.com) 27th September 2023. 

About us:

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying wildlife, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. NHBS also manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect, and conserve the natural environment.

The successful candidate will be joining a diverse and friendly workforce of 60 colleagues.


Customer Services Supervisor

Location:- Totnes

NHBS (www.nhbs.com) is a world-leading online retailer supplying ecology and conservation books and equipment to customers in the UK and around the world and publishes two conservation magazines. We are looking for a Customer Services Supervisor to join our team in Totnes.

Our perfect candidate will be dynamic, energetic, and passionate about delivering world-class customer service. You will be confident organising colleagues within a busy customer facing retail environment (ideally online retail). You will thrive working at speed, but you will have great attention to detail, be forward-thinking and have a sound understanding of what great customer service looks like.

You will report to the Sales and Marketing Manager.

Key Responsibilities: -

  • The day-to-day organisation of the Customer Service team
  • Ensuring that all customer queries are dealt with efficiently and politely and orders are processed promptly.
  • Training the team and creating and managing training materials.
  • Planning the daily rota and re-allocating individuals throughout the working day when necessary.
  • Monitoring KPI’s across the department to ensure that our customers needs are being met.
  • Providing outstanding customer service, working independently, and leading a busy team.

The ideal candidate will: -

  • Have a great telephone manner and outstanding written communication skills.
  • Enjoy communicating effectively with customers and colleagues alike.
  • Be confident in prioritising multiple demands in a fast-paced environment.
  • Have a proven ability to lead a team.
  • Have a high degree of computer literacy, ideally within an online retail environment.
  • Have excellent attention to detail, and proven experience of handling customer complaints.
  • A minimum of two years customer services experience, including at least one year in a position of responsibility within your team.
  • Above all, we value a commonsense approach, critical thinking and a willingness to learn new skills.

Desirable skills:-

  • An interest in the natural world and conservation
  • Experience of Netsuite or similar CRM software
  • German language

Our offer to you:

Office-based position, Salary: £24,725p.a. based on a 37.5-hour week Monday - Friday, with the position attracting 28 days holiday p.a. including bank holidays. Benefits include your birthday day off, Employee Assistance Program, enhanced maternity / paternity leave, a generous company pension, free parking and refreshments. NHBS also offers each colleague up to three paid days for conservation volunteering each year.

How to apply:

To be considered for this position, please send a cover letter along with your CV  to Lynne Littlewood HRM llittlewood@nhbs.com.

About us:

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying wildlife, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. NHBS also manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect, and conserve the natural environment.

The successful candidate will be joining a diverse and friendly workforce of 60 colleagues.


Dispatch Assistant Customer Services Supervisor

If you are local (Totnes area), between 16 and 18 years of age, and interested in a paid internship, we would like to hear from you. Different job opportunities may come up throughout the year. We are looking for a commitment of four weeks or more. To apply, tell Lynne Littlewood about yourself, your interests and your availability by email: recruitment@nhbs.com