Jobs at NHBS

Warehouse Operative

Location:- Totnes

NHBS (www.nhbs.com) is a world leading online retailer supplying ecology and conservation books and equipment to customers in the UK and around the world. 

We are looking for a full-time Warehouse Operative to join our team in Totnes.

Typical Tasks:

• Picking orders in the warehouse
• Packing large orders into boxes and onto pallets
• Packing small orders into customised cardboard wrappers
• Moving stock within the warehouse using a hand held scanner
• Unpacking stock as it arrives at the warehouse
• Checking and receiving new stock into our stock management system
• Other tasks as required

Skills required:

• Good computer skills
• Excellent communication skills
• Attention to detail
• Great team player with a “can-do” attitude
• The ability to work on your feet all day
• Heavy lifting

Our offer to you:

This position is available immediately. Salary: £20,000 per annum,  based on a 37.5-hour week Monday - Friday, with the position attracting 28 days holiday p.a. (includes Bank Holidays) + Birthdays off, up to three paid days of conservation volunteering p.a., a generous company pension and enhanced Maternity/Paternity leave. Free parking on site.

Application:

Please send a cover letter with your CV as soon as possible to Phil Horswell, Warehouse Manager, by e-mail to recruitment@nhbs.com

About us:

Founded in 1985, NHBS Ltd is based at 1-6 The Stables, Ford Road, Totnes, Devon, TQ9 5LE. In addition to the online retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment.

The successful candidate will be joining a diverse and friendly warehouse team of 8 colleagues.

Technical Advisor (Wildlife survey equipment and books)

Location:- Totnes

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. In addition to the retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines.

NHBS is looking for a Technical Advisor to join our busy Product and Purchasing team in our offices in Totnes. The successful applicant will work with other Product and Purchasing team members to help run and develop the business. This will include providing technical advice to customers, working with suppliers, and helping to source equipment and expand our range. Although an interest in natural history / ecology is essential, technical knowledge of the products we sell is not and all training will be provided. 

Key Responsibilities:-

• Customer support – you will provide advice and support to customers on our range of equipment and books
• Purchasing – you will help with purchasing, including building and maintaining relationships with new and existing suppliers, assisting with pricing, and placing orders.
• Product range – you will help source new products, prepare product descriptions, and monitor product performance
• Marketing – you will help to prepare marketing materials including blog posts and emails.
• Sales – you will support the sales and marketing team by building relationships with new and existing customers
• Cross-working - the Product and Purchasing team works very closely with many other departments. You will assist and work closely with other NHBS teams with their queries, from Goods-In to Sales
• Conference Attendance – you will represent NHBS at conferences across the UK and Europe, taking along a stand with our products and getting to know our customers

Skills:-

Essential

• An interest in and practical knowledge of natural history and ecology
• A good telephone manner and outstanding written communication skills
• Outgoing and confident - you will be comfortable talking to a wide range of people including suppliers, academics, consultants, teachers and members of the public
• Numeracy skills, the ability to confidently use basic maths and spreadsheets
• Above all, we value a common-sense approach, critical thinking and a willingness to learn new skills

Desirable

• An undergraduate degree in a related field and the ability to work to a consistently high standard
• Familiarity with the equipment and books that people use to survey, study and enjoy wildlife.
• A second language in addition to English
• Full UK driving licence

Our offer to you:-

This permanent position is available immediately. Salary: £21,500 - £23,500 p.a. based on a 37.5 hour week Monday - Friday, with the position attracting 28 days holiday p.a (which includes bank holidays), birthdays off, up to three paid days of conservation volunteering p.a., a generous company pension, enhanced maternity/paternity leave and parking on site.

How to apply:-

To be considered for this position, please send a cover letter with your CV by the 8th August 2022 to Anne Bolt, HR Assistant, at recruitment@nhbs.com.

About Us:-

We are based in Totnes, South Devon, right next to the river Dart, halfway between Dartmoor and the coast. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment. The successful candidate will be joining a diverse and friendly workforce of 55 staff.

Product and Purchasing Manager

Location:- Totnes

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. In addition to the retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines.

NHBS is looking for a Manager for our Product and Purchasing team. The successful applicant will have an in-depth knowledge of what it takes to run a successful business - strong commercial awareness, excellent management skills and a sound understanding of supply chain and stakeholder management. The main roles of the team include purchasing books and equipment, providing technical advice to customers and colleagues across the business (particularly the customer service and marketing teams), and working to enhance and expand the range of products we offer. While a strong commitment to NHBS’s mission to support conservation is essential, technical knowledge of the products we sell is not - all training will be provided. You will report to the Head of Product and Purchasing.

Key Responsibilities:-

• The day-to-day management of the Product and Purchasing team
• Working with the team to achieve KPIs and targets in a number of areas including supply chain management, margin, technical support and pricing 
• Technical support – your team will provide support to customers and colleagues on our range of equipment and books, including pre and post sale product advice and problem solving for our customers. The Product and Purchasing team also supports the Sales and the Marketing teams when they need advice on product pricing, availability and suitability. These roles are critical to ensure that NHBS maintains our very high levels of customer service and support
• Purchasing – you will be responsible for the purchasing team, including building and maintaining relationships with new and existing suppliers, negotiating discounts, forecasting and placing orders to ensure that NHBS always holds appropriate levels of stock at the right price
• Range expansion and cataloguing – your team will source new products, prepare product descriptions and other content, monitor product performance, and get to know our customer base to ensure that NHBS remains a market leader in ecology and conservation retail
• Conference Attendance – you / your team will represent NHBS at conferences across the UK and Europe, taking along a stand with our products and getting to know our customers
• Although we do not expect candidates to be an expert in our products, we are looking for someone with the skills, experience and ambition required to manage and generate rapid growth in the areas described above

Skills:-

Essential

• Strong management skills developed over at least 3-5 years of commercial experience working in a varied and demanding retail, operations, and / or purchasing role
• Exceptional commercial awareness and a passion for developing opportunities for NHBS, our colleagues and customers
• Outgoing and confident - you will have people management skills and also be confident dealing wide range of people including suppliers, academics, consultants, teachers and members of the public
• Strong numerical and analytical skills and the drive to understand and make use of data to enhance our business
• An interest in natural history and ecology
• Above all, we value a common-sense approach, critical thinking and a willingness to learn new skills

Desirable

• An undergraduate degree in a related field and the ability to work to a consistently high standard
• Familiarity with the equipment and books that people use to survey, study and enjoy wildlife.
• A second language in addition to English
• Full UK driving licence

Our offer to you:-

This permanent position is available immediately. Salary: £32,000 - £37,000 p.a. based on a 37.5 hour week Monday - Friday, with the position attracting 28 days holiday p.a (which includes bank holidays), birthdays off, up to three paid days of conservation volunteering p.a., a generous company pension and enhanced maternity/paternity leave. Free Parking and refreshments

How to apply:-

To be considered for this position, please send a cover letter with your CV by the 8th August 2022 to Lynne Littlewood HRM llittlewood@nhbs.com.

About Us:-

We are based in Totnes, South Devon, right next to the river Dart, halfway between Dartmoor and the coast. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect and conserve the natural environment. The successful candidate will be joining a diverse and friendly workforce of 55 staff.

Web Developer & IT Technician 

Founded in 1985, NHBS Ltd (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, and private customers around the world. In addition to the retail business, NHBS manufactures equipment in an on-site workshop and publishes two magazines. 

We are looking for a Web Developer / IT Technician to work on-site in our offices in Totnes, Devon. Working as part of our small in-house Tech Team, the appointee will be responsible for supporting the IT needs of the company and the development and maintenance of web and IT projects. Working closely with the IT Administrator and the in-house software development team to create and support the best possible IT solutions and to ensure that the system runs efficiently and grows to meet company requirements. This is a great opportunity for someone new to the sector to develop their skills, be an important part of a great company, and make a difference.

Our ideal candidate:- 

• Has at least one year of web development or business IT experience and an interest in developing their skills across both arreas
• Awareness of web technologies and principles
• Understands the concept of responsive web design
• Has excellent problem solving skills
• Has the ability to communicate clearly and effectively with non-IT colleagues and customers
• Is hands-on, and has a get-the-job-done mentality
• Is passionate about software development
• Has a willingness and ability to learn new skills on the job

Our offer to you:-

This permanent position is available immediately. Salary range starting from £24,000 p.a. (depending on experience), based on a 37.5 hour week Monday - Friday. The position attracts 28 days holiday p.a including bank holidays, birthdays off, up to three paid days of conservation volunteering p.a. and a generous company pension, free parking and refreshments. 

How to apply:- 

To be considered for this position, please write a covering letter detailing why you are the right person for the position. 

Please email your CV and Covering Letter to the IT Manager, Luke Davis (recruitment@nhbs.com) by 20th August.  

About Us: - 

We are based in Totnes, South Devon, right next to the river Dart, halfway between Dartmoor and the coast. NHBS is passionate about making a positive environmental impact - our core purpose is to support those who work to understand, protect, and conserve the natural environment. The successful candidate will be joining a diverse and friendly workforce of over 55 staff.