Dear NHBS Customer,
Our aim is to maintain ‘business as usual’ for all our customers – in the UK, the EU, and across the world – whatever the outcome of the Brexit negotiations, which currently remain shrouded in uncertainty.
We have increased stocks of key titles and products, ahead of the busy Spring season to create a ‘buffer’ against possible delays – many thanks to all those suppliers who are doing all that they can to help. We are also in regular contact with the couriers we use to import and export books and equipment, who are doing all possible to ensure arrivals and despatches. The vast majority of the companies we work with are well prepared for all eventualities, and we hope that together, we can minimise any disruption to normal service.
But because of the uncertainties, we advise all customers who have book and equipment requirements over the next few months to place their orders as early as possible. We are well aware that many ecological surveying and other field projects are time-critical, and will do all that we can to help.
To ensure that we give you the best assistance we have created a Brexit hotline, via firstname.lastname@example.org. Please email this address if you have urgent and time-sensitive orders to place, and we will respond immediately during UK office hours (8am – 5.30pm). If you would like us to phone you to discuss any concerns or details, just provide your number in the email.
Finally, a message to our many European customers and suppliers: we value your business, your books and equipment products and our relationships with you as highly as we have ever done. NHBS has been trading with the continental mainland right from the beginning of the company in 1985; European cooperation on natural history, ecology and conservation is one of the great post-War achievements, which we are proud to be a part of. Let’s stay in touch and overcome all obstacles!
NHBS Sales & Marketing Manager